Frequently Asked Questions
Do you ship internationally?
At this time, Vaazlo ships exclusively within the United States. We do not offer international shipping.
View Shipping Policy
What payment methods do you accept?
We currently accept PayPal for all purchases made on our website. You can pay using your PayPal balance, linked debit/credit card, or connected bank account. All transactions must be successfully authorized before your order is processed.
View Billing Terms and Condition
How long does shipping take?
Most customers receive their order within 5–15 business days. This includes:
- 1–5 business days handling time
- 4–10 business days transit time
Delivery occurs Monday–Friday only.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and link. Tracking updates may take 24–72 hours to begin showing movement depending on the carrier.
What is your return policy?
We accept returns for items in new and unused condition within 45 days of delivery. Returns are processed by mail only—no in-person or drop-off returns.
View Return & Refund Policy
How do I start a return or exchange?
Simply contact our support team at info@vaazlo.com. After reviewing your request, we will email you a prepaid return label that you can download and print. All return shipping costs are covered.
View Return & Refund Policy
How do I contact customer support?
You can reach us anytime at info@vaazlo.com or through our website’s Contact Form. We typically respond within 2 business days.